We work hard to ensure your order arrives as quickly and safely as possible.
Once your order is paid, your personalised pack is then made to order, just for you! This process typically takes up to 3 business days.
After your order has been manufactured and is ready to be picked up, you’ll receive an email containing your tracking details. Be sure to check your emails' junk/spam/promotions folders as they can sometimes end up here.
Please note: It can take up to 48 hours after you receive your shipping email for your tracking details to be activated by the courier. If you placed an order over a weekend or on a public holiday, your order will be processed the following business day.
Delivery times may vary depending on your location. Our average delivery times below are as follows:
Australia: 3 - 10 business days
International:
New Zealand: 7 - 12 business days
Singapore: 10 - 12 business days
Hong Kong: 10 - 12 business days
Malaysia: 10 - 12 business days
Philippines: 10 - 12 business days
United Kingdom: 10 - 14 business days